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FAQ

  • Q: 1. How long does it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on working days.
  • Q: 2. Are you a direct manufacturer or a trading company?

    We are direct manufacturers, and we also have our own international trade department, we produce and sell ourselves.
  • Q: 3. What products can you provide?

    We mainly produce bathroom products such as basins, bathroom cabinets, beauty mirrors, etc.
  • Q: 4. What application areas do your products mainly involve?

    Our product coverage areas mainly include hotels, engineering, and households.
  • Q: 5. Can you make customized products?

    Yes, we mainly do customized products, we develop and produce products according to the drawings or samples provided by customers.
  • Q: 6. What is the production capacity of your company?

    We have 3 production lines for beauty mirrors and 2 production lines for bathroom cabinets.
  • Q: 7. How many employees does your company have, and how many are technicians?

    The company has a total of 100 employees, including more than 30 professional and technical personnel.
  • Q: 8. How does your company ensure product quality?

    First of all, we will have corresponding inspection after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards;
    Then, we also accept the customer himself or the corresponding inspector to come to the factory for relevant quality inspection.
  • Q: 9. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we generally pay 30% in advance, and then pay the balance according to the bill of lading. Most of our payment methods are T/T, of course L/C can also be accepted.
  • Q: 10. How will the goods be delivered to the customer?

    Usually we ship by sea, because we are in Hangzhou, we are 100 kilometers away from Ningbo port, and it is very convenient to export by sea. Hangzhou Xiaoshan International Airport is also very close to us.
  • Q: 11. Where do your goods mainly export to?

    Our products are mainly exported to dozens of countries in Europe, America, Southeast Asia and the Middle East.

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